Frequently Asked Questions
Everything you need to know about our packages, installation, and support.
Yes, every customer receives free ongoing maintenance for their internet connection as part of their package.
Yes, every customer receives free ongoing maintenance for their internet connection as part of their package.
In most coverage areas we can complete installation within 24-72 hours of order confirmation.
In most coverage areas we can complete installation within 24-72 hours of order confirmation.
Yes, our technical support team is available around the clock, including for emergency issues.
Yes, our technical support team is available around the clock, including for emergency issues.
Yes, you can upgrade or downgrade your package at any time by contacting our support team.
Yes, you can upgrade or downgrade your package at any time by contacting our support team.
Yes, we offer dedicated business and corporate internet packages with higher speeds and priority support.
Yes, we offer dedicated business and corporate internet packages with higher speeds and priority support.